FREE CONFIDENTIAL SERVICES Matching and referral to appropriate programs
Resource Connect Solano is the network through which people experiencing homelessness can connect with housing and supportive services in Solano County. It also functions as a system for agencies to contact for support in addressing homelessness.
Please get in touch with us with any questions about homelessness in Solano County.
Frequently Asked Questions about Coordinated Entry
What does Resource Connect Solano do? The Resource Connect Solano Coordinated Entry System connects individuals and families currently experiencing homelessness with housing and supportive service programs throughout Solano County.
How can I be referred to Resource Connect Solano? Contact, or have a person who knows you and your homeless history (i.e. a case manager, your pastor, your primary care doctor, etc.) contact Resource Connect Solano. Who is eligible to be referred to Resource Connect Solano? Individuals and families who sleep in a place not meant for human habitation (including on the street), in shelter, or in a transitional housing program, or who are fleeing domestic/dating violence or human trafficking, are all eligible.
I have gone through the Resource Connect House interview process. Am I guaranteed housing? No. Unfortunately, there is not sufficient housing for all applicants that will seek placement. However, Resource Connect Solano will do its best to connect all participants with housing and supportive services according to their needs.
I have been referred to a housing program in the past. Can I check my status? Yes. Please contact Resource Connect Solano to check on your status.
Right to File Discrimination Complaint
It is the policy of all providers participating in the Resource Connect Solano Coordinated Entry System not to discriminate against any person because of that person’s race, color, national origin, ancestry, creed, religion, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, familial status, age, source of income, handicap, disability or any other protected classification under state or federal law. People with disabilities have the right to request reasonable accommodations to participate in the Coordinated Entry System.
When a discrimination complaint is received, the CoC Board will complete an investigation of the complaint within 60 days by attempting to contact and interview a reasonable number of persons who are likely to have relevant knowledge, and by attempting to collect any documents that are likely to be relevant to the investigation. Within 30 days after completing the investigation, the CoC Board will write an adequate report of the investigation’s findings, including the investigator’s opinion about whether inappropriate discrimination occurred and the action(s) recommended by the investigator to prevent discrimination from occurring in the future. If appropriate, the investigator may recommend that the complainant be re-assessed or re-prioritized for housing or services. The report will be kept on file for two years.
All participants in the Resource Connect Solano Coordinated Entry System shall be informed of their right to file for an Emergency Transfer, per the U.S. Department of Housing and Urban Development Final Rule 2016-2888, Violence Against Women Act Reauthorization of 2013: Implementation in HUD Housing Programs. The Housing First Solano Continuum of Care Policies and Procedures contain the CoC’s Emergency Transfer Plan. Please see the Housing First Solano Continuum of Care Emergency Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking; and Emergency Transfer Request Form for Certain Victims of Domestic Violence, Sexual Assault, or Stalking– included in these Coordinated Entry Policies and Procedures as Attachments IV and V respectively.