The Homeless Management Information System (HMIS) is the way Housing First Solano stores information regarding persons experiencing homelessness and uses that information to connect those persons to the housing and services they need. This database is key for ensuring vulnerable persons receive prompt, tailored support. Housing First Solano is currently transitioning from ServicePoint to Clarity for its HMIS database (see below for details).


The Housing First Solano ServicePoint HMIS can be accessed here. If you are using HMIS and having a technical issue, please email support@pathwaysmisi.org for support.


HMIS Resources for Providers


HMIS Policies and Procedures

These policies outline the purpose of HMIS, provider responsibilities, and other rules approved by Housing First Solano.


HMIS User Guide

This guide provides the basic ins and outs of entering clients into HMIS including basic demographic information, HUD Universal Data Element Requirements, and additional intake instruction. The User Guide also explains how to add clients to households, enter clients into a specific program, and exit clients from a program.


Release of Information Form

Use this form to document the informed consent of the client to have his or her information input into HMIS. The Release of Information form is also available in Spanish, Chinese, and Tagalog.


Partner Agencies

All Partner Agencies are required to have a signed Partner Agency Memorandum of Understanding (MOU) on file with CAP Solano JPA and the HMIS Administrator. Additionally, all HMIS Users are required to have a signed HMIS Confidentiality and Security User Agreement on file with CAP Solano JPA and the HMIS Administrator.  


Updates on Transition to Clarity

Clarity Training can be accessed through the Pathways Learning Management System: 


Forms to Use During Blackout Periods

The following forms can be used during the HMIS blackout periods to collect data for future data entry:

Downtime Forms



System Performance Measures


HUD has developed the following seven system-level performance measures to help communities gauge their progress in preventing and ending homelessness:


  1. Length of time persons remain homeless
  2. The extent to which persons who exit homelessness to permanent housing destinations return to homelessness
  3. Number of homeless persons
  4. Jobs and income growth for homeless persons in CoC Program-funded projects
  5. Number of persons who become homeless for the first time
  6. Homelessness prevention and housing placement of persons defined by Category 3 of HUD’s homeless definition in CoC Program-funded projects
  7. Successful housing placement;

The purpose of these measures is to provide a more complete picture of how well a community is preventing and ending homelessness. The number of homeless persons measure (#3) directly assesses a CoC’s progress toward eliminating homelessness by counting the number of people experiencing homelessness both at a point in time and over the course of a year. The six other measures help communities understand how well they are reducing the number of people who become homeless and helping people become quickly and stably housed.


FY2019 System Performance Measures for Solano County are available here. System Performance Measure results are also displayed in this infographic. FY2020 System Performance Measures are available here.